SDAIA's Tawakkalna app, launched in 2020, is reported to serve 34m users
By Cicada DeskEvent date: 1 min read
Added to the archive: Last verified:
In brief
The Tawakkalna app was launched in May 2020, originally for COVID-19 management, and is built and operated by the Saudi Data and Artificial Intelligence Authority (SDAIA).
The Tawakkalna app was launched in May 2020, originally for COVID-19 management, and is built and operated by the Saudi Data and Artificial Intelligence Authority (SDAIA). It has since grown into one of the Kingdom's main government platforms, consolidating services from ministries such as Interior, Health, Hajj, Transport and Justice under one login.
It was reported in July 2025 to serve more than 34 million users. The app is a flagship example of SDAIA's operational role alongside its regulatory one.
Key figures
- 34,000,000peopleusers
Sources
This report is compiled from the sources below. Cicada links to every source we rely on.
- 1New sandbox opens Saudi superapp to private sector Middle East AI News · 21 Jul 2025
- 2Tawakkalna App: Saudi Arabia Guide for Expats & Visitors 2026 Wego · 12 May 2026
Archive report. Written in 2026 from contemporary sources and dated to the day the event happened.
Cite this story
Cicada Desk. "SDAIA's Tawakkalna app, launched in 2020, is reported to serve 34m users". Cicada, May 2020. https://cicadaconsultancy.online/en/news/tawakkalna-launched-2020
Free to quote and reuse with attribution under CC BY 4.0.
