{"publisher":"Cicada (cicadaconsultancy.online)","license":"https://creativecommons.org/licenses/by/4.0/","attribution":"Cite as: Cicada (cicadaconsultancy.online)","docs":"https://cicadaconsultancy.online/llms.txt","item":{"id":"tawakkalna-launched-2020","event_date":"2020-05","published":"2026-10-03","category":"govtech","importance":2,"title":{"en":"SDAIA's Tawakkalna app, launched in 2020, is reported to serve 34m users","ar":"تطبيق «توكلنا» الذي أطلقته سدايا عام 2020 يخدم أكثر من 34 مليون مستخدم بحسب تقارير"},"summary":{"en":"The Tawakkalna app was launched in May 2020, originally for COVID-19 management, and is built and operated by the Saudi Data and Artificial Intelligence Authority (SDAIA). It has since grown into one of the Kingdom's main government platforms, consolidating services from ministries such as Interior, Health, Hajj, Transport and Justice under one login. It was reported in July 2025 to serve more than 34 million users. The app is a flagship example of SDAIA's operational role alongside its regulatory one.","ar":"أُطلق تطبيق «توكلنا» في مايو 2020 في الأصل لإدارة جائحة كوفيد-19، وهو من تطوير الهيئة السعودية للبيانات والذكاء الاصطناعي (سدايا) وتشغيلها. ونما ليصبح إحدى أبرز المنصات الحكومية في المملكة، إذ يجمع خدمات وزارات مثل الداخلية والصحة والحج والنقل والعدل في تسجيل دخول واحد. وأفادت تقارير في يوليو 2025 بأنه يخدم أكثر من 34 مليون مستخدم. ويُعد التطبيق مثالاً بارزاً على دور سدايا التشغيلي إلى جانب دورها التنظيمي."},"entities":["Tawakkalna","SDAIA"],"figures":[{"label":"users","label_ar":"المستخدمون","value":34000000,"unit":"people"}],"sources":[{"url":"https://www.middleeastainews.com/p/new-sandbox-opens-saudi-superapp","publisher":"Middle East AI News","title":"New sandbox opens Saudi superapp to private sector","published":"2025-07-21"},{"url":"https://blog.wego.com/tawakkalna-app-saudi-arabia/","publisher":"Wego","title":"Tawakkalna App: Saudi Arabia Guide for Expats & Visitors 2026","published":"2026-05-12"}],"verification":"corrected","urls":{"en":"https://cicadaconsultancy.online/en/news/tawakkalna-launched-2020","ar":"https://cicadaconsultancy.online/ar/news/tawakkalna-launched-2020","markdown_en":"https://cicadaconsultancy.online/en/news/tawakkalna-launched-2020.md","markdown_ar":"https://cicadaconsultancy.online/ar/news/tawakkalna-launched-2020.md"},"image":"https://cicadaconsultancy.online/images/articles/tawakkalna-launched-2020.jpg"}}