{"publisher":"Cicada (cicadaconsultancy.online)","license":"https://creativecommons.org/licenses/by/4.0/","attribution":"Cite as: Cicada (cicadaconsultancy.online)","docs":"https://cicadaconsultancy.online/llms.txt","item":{"id":"humain-ey-ai-native-bpo-2026","event_date":"2026-09-30","published":"2026-10-03","category":"ai","importance":2,"title":{"en":"HUMAIN and EY to build Saudi Arabia's first AI-native outsourcing service","ar":"هيوماين و«إي واي» تطوّران أول خدمة تعهيد لعمليات الأعمال قائمة على الذكاء الاصطناعي في المملكة"},"summary":{"en":"HUMAIN and EY MENA expanded their collaboration to develop what they describe as Saudi Arabia's first AI-native business process outsourcing service, combining AI agents, automation, analytics and human expertise across whole business processes. HUMAIN will provide the underlying technology, infrastructure and its HUMAIN ONE agentic platform, which runs on the Arabic ALLaM model; EY will contribute functional expertise in finance, tax, audit and advisory, along with commercialization. The partners first teamed up in November 2025 on areas including recruitment, tax and zakat filings, accounting and compliance. Financial terms, a launch date and customer targets were not disclosed.","ar":"وسّعت هيوماين و«إي واي» الشرق الأوسط وشمال أفريقيا تعاونهما لتطوير ما تصفانه بأول خدمة لتعهيد عمليات الأعمال قائمة على الذكاء الاصطناعي في المملكة، تجمع بين الوكلاء الأذكياء والأتمتة والتحليلات والخبرات البشرية عبر العمليات كاملة. وستوفّر هيوماين التقنيات والبنية التحتية ومنصتها للذكاء الاصطناعي الوكيل «هيوماين ون» العاملة بنموذج علّام العربي، فيما تقدّم «إي واي» خبراتها في المالية والضرائب والتدقيق والاستشارات إلى جانب التسويق التجاري. وكان الطرفان قد بدآ تعاونهما في نوفمبر 2025 في مجالات منها التوظيف والإقرارات الضريبية والزكوية والمحاسبة والامتثال. ولم تُكشف الشروط المالية ولا موعد الإطلاق ولا مستهدفات العملاء."},"entities":["HUMAIN","EY","ALLaM","Tareq Amin"],"figures":[],"sources":[{"url":"https://www.arabnews.com/business/pifs-humain-ey-to-develop-saudi-arabias-first-ai-native-outsourcing-service-3004045","publisher":"Arab News","title":"PIF's Humain, EY to develop Saudi Arabia's first AI-native outsourcing service","published":"2026-10-01"},{"url":"https://techafricanews.com/2026/09/30/humain-partners-with-ey-to-develop-saudi-arabias-first-ai-native-bpo-service/","publisher":"TechAfrica News","title":"HUMAIN Partners With EY to Develop Saudi Arabia's First AI-Native BPO Service","published":"2026-09-30"}],"verification":"verified","urls":{"en":"https://cicadaconsultancy.online/en/news/humain-ey-ai-native-bpo-2026","ar":"https://cicadaconsultancy.online/ar/news/humain-ey-ai-native-bpo-2026","markdown_en":"https://cicadaconsultancy.online/en/news/humain-ey-ai-native-bpo-2026.md","markdown_ar":"https://cicadaconsultancy.online/ar/news/humain-ey-ai-native-bpo-2026.md"},"image":"https://cicadaconsultancy.online/images/articles/humain-ey-ai-native-bpo-2026.jpg"}}